These individuals and businesses are the sellers of the tickets, not us or Glen Helen Amphitheater. Directions from San Bernardino Take the 215 North. Parking ** NO TAILGATING IN THE PARKING LOTS** General Parking and VIP parking are available on most lots. "text": "The amphitheater offers typical concert fare including burgers, hot dogs, pizza, pretzels, popcorn and candy. Swimming, wading, or other entry to all waterways is strictly prohibited. . If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. You will have the exclusive right to use the Seats to the selected Concerts and the applicable VIP amenities at the Venue for each Concert in the series during the Concert Season. Look for signs on your way into the venue to direct you to open lots, as spaces can fill up quickly. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. The Glen Helen Amphitheater . You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. Furthermore, any person failing to follow LN Protocols or acting in a manner that threatens the general peace and security of any Concert, including but not limited to using foul or abusive language, appearing intoxicated, or otherwise displaying rowdy or inconsiderate behavior, is subject to ejection. You bear all risks of inclement weather. All rights reserved. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. Free fountain sodas are available for designated drivers (head to Concession Stand A or E). . Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. We cannot guarantee that you will have the right to renew the Agreement. Guided hikes, programs, and staff-led private hikes may result in additional fees. By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. Why are lawn tickets listed as GA but some GA with a number (GA6)? We own a copyright and, in many instances, patents and other intellectual property in the Site and Content. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. Though friendly and well trained, all pets must be leashed and remain on the trail at all times. You may not transfer or sell access to your account. If you require a refund instead of the credit, you will need to request a refund in writing. Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. Privacy Policy | 1999-2023 Ticketmaster. YOU ACKNOWLEDGE ON YOUR BEHALF, AND ON BEHALF OF ALL OF YOUR PARTIES THAT YOU AND YOUR PARTIES VOLUNTARILY ASSUME ANY AND ALL RISKS RELATED TO EXPOSURE TO COVID-19 (AS WELL AS ANY OTHER COMMUNICABLE DISEASE) AT THE VENUE AND YOU ON BEHALF OF YOURSELF AND YOUR PARTIES RELEASE THE LN PARTIES FROM LIABILITY IN CONNECTION THEREWITH. 2575 Glen Helen Parkway, San Bernardino, CA 92407. A ticket is not redeemable for cash. Hotels & Transportation. The Outdoor Education Center is closed to the public. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. Glen Helen is a protected nature preserve, open to the public for their enjoyment and ecological education. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. In his/her absence, an honor-system payment box is located by the kiosk in the Corry Street Parking Lot entrance. For student and staff protection, visitor parking is not permitted in this area. In such a case, if you did not receive a payment from Glen Helen Amphitheater but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that Glen Helen Amphitheater would have refunded to you had you still been the holder of such ticket when the event was cancelled. Glen Helen is a private, nonprofit nature preserve, protected by a conservation easement. State arbitration laws do not govern in any respect. Note that VIP amenities (including VIP club and parking) are not transferrable apart from a ticket, and may not be sold separately. . Event date and time are subject to change. you are in no way relieved of your obligation to pay us the total Fee stated in the Invoice, nor will you receive a refund or discount of the total Fee stated in the Invoice. Despite spectator shielding, injury can occur. On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating. Ticketmaster will generally provide you a copy of the Form 1099-K by January 31 of the following year. Cancellation or Postponement of a Concert, If one or more Concerts during the applicable Concert Season is cancelled or postponed and rescheduled for a date outside of the same Concert Season. . If Glen Helen Amphitheater offers a program that allows you to forward your tickets to a charity, you should read the rules posted relating to such program on Glen Helen Amphitheater website. In these cases, we will attempt to contact you, using the information provided at the time of purchase. Any tips on where to park outside of venue and shuttle in? Extra hand sanitizer dispensers throughout the venue and at all bathroom areas The Art Laboe Connection Sat May 13, 2023, Jason Aldean: Highway Desperado Tour 2023 Sat Sep 30, 2023, Art Laboe Connection: Glen Helen Amp Premium Parking (Not a Ticket), Art Laboe Connection: Glen Helen Amp Club Access (NOT A TICKET), Art Laboe Connection: Glen Helen Amphitheater Fastlane (NOT A TICKET), Lawn Chair Voucher - Art Laboe Connection - NOT a Concert Ticket, Live Nation Blanket - Glen Helen Amphitheater (THIS IS NOT A TICKET), 2-Day Camping: Jason Aldean: Glen Helen Amp - Not A Concert Ticket, Jason Aldean: Glen Helen Amphitheater Premium Parking - Not a Ticket, Jason Aldean: Glen Helen Amphitheater Club Access (NOT a ticket), Jason Aldean: Glen Helen Amphitheater Fastlane (NOT A TICKET), Lawn Chair Voucher: Jason Aldean - NOT a Concert Ticket, Do Not Sell or Share My Personal Information. With dedicated pickup and dropoff zones and the option to schedule your ride, you can arrive on time, leave after the encore, and never miss a minute. We are not responsible for the content of those websites, or the privacy practices of those websites. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. See Disclaimer. The following terms and conditions, as well as any other policies, rules or guidelines that may be applicable to particular offers or features presented to you (you or your) by Live Nation Worldwide, Inc. (LN, we or us), (collectively "Terms") govern your purchase of tickets under the Premium Seat Sales program. { This Agreement will be governed by and construed according to the laws of the state where the Venue(s) is located. }, 457 reviews of Glen Helen Amphitheater "Formerly called Glen Helen Pavilion, this venue appears to have changed more than just its name. Audio or video recording equipment, iPads/GoPro cameras, or professional cameras will not be permitted. Stay on the trail even if it is muddy or wet. "acceptedAnswer": { For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Disputes, Including Mandatory Arbitration and Class Action Waiver. If you have a concern for an animal, do not approach it. The Glen Helen Amphitheater (previously known as the San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. Change of Status, Control or Purpose of Venue, . And you can't see anything from the grass, literally my pinky nail was larger than the people on stage. The box office accepts Cash, American Express, Mastercard, Visa, Discover. The Smokers Club Festival at Glen Helen Amp on April 30. .css-32auzz{font-size:24px;color:var(--ln-colors-grey70);}.css-32auzz:hover,.css-32auzz[data-hover]{color:var(--ln-colors-grey80);}. Glen Helen is a nonprofit organization, generously supported by Glen Helen Association Members and Donors like you. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. Secure all valuables. Licenses are issued and may be renewed at our sole discretion. Mud is part of the outdoor experience! Tickets will be in the form of a digital ticket on your mobile device unless we advise you otherwise. "@type": "Question", Everything listed as a seat though, if you pay GA only then they won't even allow you to walk nearby the seats. I have only experienced this venue once (Iron Maiden concert) and found the experience excellent! Select Your Category. Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. Above image:trailhead sign with rules of the preserve. The outdoor venue accommodates up to 1,800 people on its sloped grass lawn. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. } Use tab to navigate through the menu items. . A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. ADA parking available w/Placard parking is available via Gate 1. Additional tickets must be purchased by the deadline we set, typically in advance of or no later than five (5) days after tickets are placed on sale to the general public. If you are lost on the trail, please contact. When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. The failure of either you or us to comply with these Terms, other than the payment of Fees, due to a. will not be deemed a breach of this Agreement. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (A) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF A SEAT OR TICKETS, OR (B) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. 2-Day Camping: Jason Aldean: Glen Helen Amp - Not A Concert Ticket; Free fountain sodas are available for designated drivers (head to Concession Stand A or E)." IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. Terms & Conditions Attn: Accounts Receivable Since its opening, it has been. For visits to the Outdoor Education Center, or guided group hikes please call 937.767.7648. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. VIP Boxes. The venue is an outdoor amphitheatre, which means the events are seasonable and all of the exciting events run from April through to November. Under 2 free on parents lap. Returned or dishonored checks may be subject to a handling charge. Beverly Hills, CA 90210 In such a case, if you did not receive a payment from Glen Helen Amphitheater but instead received a credit, then the credit will be entirely reversed (so that you will no longer have a credit), but Glen Helen Amphitheater will return the ticket to you that you sold so that you can then use it to attend the event. For purposes of this Agreement, each day of a multi-day music festival shall be considered a separate Concert. WE TRY TO KEEP THE SITE UP, BUG-FREE AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. The Glen Helen Amphitheater holds up to 65,000 fans. It must be 20 oz or less. If anyone brings a claim against us related to your or Your Parties use of the Seats or tickets or your violation of these Terms, you agree to indemnify, defend and hold us and, our parents, shareholders, members, partners, affiliates, divisions and subsidiaries. No refund will be owed if an opening act or festival performer is changed or canceled. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. } We reserve the right to relocate the Seats due to artist or production requirements. { Non-compliance with the preceding may result in termination of your purchase and forfeiture of any prepaid Fees, and we shall retain the right to pursue any and all other legal rights and remedies afforded us. Hikers found within the Glen after sunset, are subject to a trespasser violation. { In its first year, Tina Turner recorded a show here on her Whats Love? The foregoing will not relieve you of your obligation to pay any outstanding balances. It is the largest outdoor music venue in the United States. Venue means the facility where a Concert is held. . All visitors must remain on designated trails. All lawn seating is first come, first served. It is the largest outdoor music venue in the United States. "@type": "Question", Latest Events, Information & Tickets. Do not disturb or deface markers, monuments, statues, stones, trees, etc. Hikers found within the Glen after sunset, are subject to a trespasser violation. The TIX we got from live-nation, not sure of options. In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. You are responsible for complying with all applicable ticket resale laws. You agree to waive any right to a jury trial or to participate in a class action. There is no verbal agreement or other understanding between you and us, and LN makes no warranties or representations, regarding the number of Concerts to be held during the Concert Season(s) covered by this Agreement. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. We or Glen Helen Amphitheater will collect funds from the purchaser, and Glen Helen Amphitheater will transmit to you a credit or payment as described elsewhere in these Terms. These tickets are different from general admission lawn tickets and guests will have a reserved spot at the center of the lawn. You may not use tickets in any connection whatsoever with any advertising, promotion (including contests and sweepstakes) or other commercial or trade purposes without our express written consent. Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Glen Helen Amphitheater. "name": "What are the Glen Helen Amphitheater safety & security guidelines? FAQ page 1099-K Form: Answer to Some Common Questions. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void and neither of us will be entitled to arbitrate our dispute. 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